Shipping policy

SHIPPING POLICY

Last updated: September 9, 2026

At NUXERO, we are committed to providing a smooth and reliable shopping experience. All orders are shipped directly from our own inventory.

Shipping Time

Our standard delivery time is:

4–10 business days

Delivery times may vary slightly depending on the destination, local carrier conditions, holidays, or circumstances beyond our control.

Order Processing

Orders are processed and prepared for shipment after payment has been successfully confirmed.

Once your order has been shipped, you will receive tracking information when available so you can follow the progress of your package.

Tracking Your Order

You can use the tracking information provided by NUXERO to monitor your shipment.

If your tracking information has not been updated for a few days, this does not necessarily mean that your package has stopped moving. Some carriers may take time to update their tracking systems.

Delivery Delays

While we aim to deliver all orders within the estimated timeframe, unexpected delays may occasionally occur due to:

  • Carrier delays
  • Customs procedures
  • Severe weather
  • Holidays and peak shopping periods
  • Incorrect or incomplete delivery information
  • Other circumstances outside NUXERO's control

If your order is delayed beyond the expected delivery period, please contact our support team.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned because of an incorrect or incomplete address provided by the customer, please contact us at contacnuxero@gmail.com so we can assist you.

Lost or Damaged Packages

If your package arrives damaged, or you believe your package has been lost during transit, please contact us at contacnuxero@gmail.com as soon as possible.

We will review the situation and work with the relevant shipping carrier to determine the appropriate solution.

Contact Us

For any questions regarding shipping or your order, please contact:

Email: contacnuxero@gmail.com